Privacy Policy

Information We Collect

We collect information you provide directly to us, including your name, email address, phone number, property information, and loan details when you submit forms on our website or communicate with us.

How We Use Your Information

We use the information we collect to:

• Provide mortgage loan services and respond to your inquiries
• Send you marketing communications about our services
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our business, but only to the extent necessary for them to perform their services.

Your Choices

You can opt out of receiving marketing emails by clicking the unsubscribe link in any email. You can opt out of SMS messages by texting STOP. You can also contact us directly to request that we stop processing your information.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Dirk Pepperd
Loan Factory, Inc.
123 Main Street
Jacksonville, FL 32256
Email: dirk.pepperd@loanfactory.com
Phone: (904) 477-4986
NMLS: #2687649 | CO-NMLS: #320841
Equal Housing Lender